1. #21
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Thanks for your updates!

    kwizee64 - As this appears to be a new instance of the issue, we would like to collect some additional information as part of the investigation, such as phone make/model. It may be that it's linked to a certain system update, for example, and having images/videos that shows the issue is happening on multiple different devices is helpful for our investigation. As the saying goes, a picture is worth a thousand words, and we appreciate our players taking the time to send us this information.

    EVO - I've been in touch over on the iOS thread. For clarity's sake, I recommend that you keep posting in that thread rather than this one (especially as you're part of the iOS player base). Thanks for the update!

    From my understanding, it looks like this has been affecting Android users for longer than iOS. If you have encountered this on Android, could you let me know when you first noticed you were unable to access Midnight Circuit? Being able to place a date/time-frame for the issue will be helpful with the investigation.

    Would anyone be able to send us a video that shows you are unable to access Midnight Circuit, as well as the issue with the global leader board?

    If possible, within the video could you also demonstrate that you're able to access any other alternative track fine? I can then pass this onto the team for further investigation.

    Thanks guys!
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  2. #22
    Pixel3a Stock Android 11
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  3. #23
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Thanks for the updates on this, folks.

    I do apologise for any inconvenience caused.

    This has been raised with the Trials Frontier dev team.
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  4. #24

    Circuito de medianoche - bug

    Hola señores, el circuito de medianoche ya finalizó, pero en mi dispositivo android no puedo finalizarlo, es decir, que acceder a las recompensas, no es posible. Requiero de su apoyo en la solución de esto, por favor. Y Gracias de antemano. Att: PoisonCola Xoxo
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  5. #25
    dutscher-DE's Avatar Senior Member
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    look at here https://imgur.com/gallery/c5oxVUr
    i play on moto g8 plus with android 10.
    it is server problem. i stuck now since 2 months in this screen. the claim button deactivated.
    i know that i played "rusty cave" nearly the mc was startet. played the first round. set a record and the leaderboard says no oppenent was found. exit the mc and looked some hours later into to play against the crowed and then come this screen.
    i think it is a date bug inside ours early setted records.
    and this same bug was fixxed in earlier mc's so the devs should only run their old script et voila

    cheers dutscher
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  6. #26
    Is there even a dev team for this game anymore? They set up the bunker for over a year and there hasn’t been an update in well over a year. Seems they have abandoned the game. Which doesn’t make sense because there are still several thousands of active players.
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  7. #27
    Chemical-TBR's Avatar Member
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    "As this appears to be a new instance of the issue "

    This is not a new instance, nor is it localized. The fan based Trials Frontier Group on Facebook has dozens upon dozens of complaints spanning months and covering all kinds of devices. The problem is not our end! Stop stalling, fix the MC already!
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  8. #28
    NL-CasperH's Avatar Member
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    I thought it was an IOS problem but ok... im on IOS and its not working. Also miss 2 mc tracks which i never could take, mineshaft and urban sprawl... asked multiple for the tracks, even want to buy them with gems in the shop but nothing is possible... im glad te read there are still devs because i thought you guys abondonned us
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  9. #29
    Wait, someone from Ubi read the forums? After three months that is amazing.

    Issue started first somewhere around March I think. Two months later my MC just got cancelled and have been able to run it correctly a couple of times. Then the same thing happened again in June, and again in October.
    Does not matter if it was the first heat or the second, just random. Also many faults or few does not matter.
    Android version and IOS version do not matter.

    There is probably a bug in the leaderboard part where it fails to load it and does not try again or it keeps breaking. But it is strange that it does work for some people, so not necesserily bad code. Maybe a part of the code does not allow reloading the board.

    Android 9 latest version. NOKIA 8. From The Netherlands, good network, have tried clearing cache, reinstalling, 4g and everything else you can think of on customer side.

    But please update the game, keep it alive, and release tracks that are now locked. Thousands are still playing, which is impressive.

    And please keep an eye on the forums a bit more. We have been rioting here and nobody noticed....
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  10. #30

    Video of broken midnight circuit and bunker

    HTC U11 plus, Android 9

    DNA & Profile ID: 99ac9479-7b55-4554-81ae-bef643a488f0



    Any news?...
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