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  1. #1
    cap.cla's Avatar Senior Member
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    Can we begin to download the ps5 version on the server?

    The ps5 will be released on 12th November in America and on 19th November in Europe.
    Because of the fact that it will be also difficult to get it on day one,can I begin to download, because of the free upgrade,the ps5 version of the game on the server so that when I'll get my ps5 I can play it at the moment that I put the disc in the console.
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  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by cap.cla Go to original post
    The ps5 will be released on 12th November in America and on 19th November in Europe.
    Because of the fact that it will be also difficult to get it on day one,can I begin to download, because of the free upgrade,the ps5 version of the game on the server so that when I'll get my ps5 I can play it at the moment that I put the disc in the console.
    Hey there!

    Unfortunately this will not be the case, you can only initiate the download once the disc has been inserted into your PS5 console.

    If there's anything else we can answer just let us know!
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  3. #3
    cap.cla's Avatar Senior Member
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    Originally Posted by Ubi-TheBerry Go to original post
    Hey there!

    Unfortunately this will not be the case, you can only initiate the download once the disc has been inserted into your PS5 console.

    If there's anything else we can answer just let us know!
    Thanks for the information.
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  4. #4
    UbiExcellent's Avatar Ubisoft Support Staff
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    I'm very sorry for any disappointment caused, but I appreciate you being so understanding, cap.cla.
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  5. #5
    cap.cla's Avatar Senior Member
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    Thanks also for your comprension.
    I've just another question.
    Also if I need to put the disc in the ps5 to download the game,while the game is downloading,can I use it on the ps4?
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  6. #6
    UbiShikallum's Avatar Community Manager
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    Sorry to clarify, do you mean can you play AC: Valhalla on your PS4 whilst the the disc is inserted in the PS5 when downloading the game?
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  7. #7
    cap.cla's Avatar Senior Member
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    Originally Posted by Ubi-Mullac Go to original post
    Sorry to clarify, do you mean can you play AC: Valhalla on your PS4 whilst the the disc is inserted in the PS5 when downloading the game?
    Yes.I'd like to put disc in the ps5,begin the download and then remove the disc from the ps5,put it in the ps4 and play while the ps5 game is downloading.
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  8. #8
    UbiShikallum's Avatar Community Manager
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    You will need to keep the disc in the PS5 to download and play the game. More info on this can be found here: https://support.ubisoft.com/en-US/faqs/55916
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  9. #9
    cap.cla's Avatar Senior Member
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    Thanks for the information.
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  10. #10
    UbiShikallum's Avatar Community Manager
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    No worries, feel free to get back in touch with any questions that you may have!
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