1. #1

    Assassins creed ii start problem

    When I launched my Assassins Creed II on UPLAY. *NOT BOUGHT ON STEAM* It just stuck on title screen, and I can't move my game cursor or even my keyboard. I can't press enter to start. HOW WILL I FIX THIS? ANYONE? I have the latest graphics drivers and my PC specs is more than enough to run the game. SO WHY DOES THIS PREVENT ME FROM PLAYING? HELP PLEASE.
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  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by Zyncin25 Go to original post
    When I launched my Assassins Creed II on UPLAY. *NOT BOUGHT ON STEAM* It just stuck on title screen, and I can't move my game cursor or even my keyboard. I can't press enter to start. HOW WILL I FIX THIS? ANYONE? I have the latest graphics drivers and my PC specs is more than enough to run the game. SO WHY DOES THIS PREVENT ME FROM PLAYING? HELP PLEASE.
    Hey! I can try to help you with this.

    Can you please confirm if the game appears to have frozen, or not? For example, the music may have stopped playing and any background animations may have stopped.

    Here are some steps to try -

    - If you have any other peripherals connected, for example an extra mouse or controller, please disconnect them
    - Verify your game files: http://support.ubi.com/faqs/000025650/
    - Re-install supporting software

    I hope that helps!
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