1. #1

    Just Dance Unlimited / No access Ubisoft

    Hi! I have unlinked an UBISoft email account with my Nintendo Switch, because I want to switch to my other Ubisoft account. But then I receive an error on my Nintendo that they cannot link to the new Ubisoft account, as I can only use the previous used Ubisoft account. Now I cannot get the 30 days trial version of Just Dance Unlimited. Can you please help me out? Many thanks in advance.
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,142
    Hello Romy28051990! If you are still experiencing problems between your Ubisoft and Nintendo Switch account, please submit a support ticket with your account information. We'd be more than happy to take a look over this with you. You may also create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter! Thank you!
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