1. #1

    Livello tutto nero

    In un livello del selvaggio est in cui dovrei cercare i teens mi da uno schermo tutto nero e non mi permette di fare niente tranne tornare alla mappa. Ho provato a disinstallare il gioco e a reinstallarlo ma non è cambiato niente. Qualcuno sa come risolvere?
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hello there guest-kV0PhXZ3! Welcome to the forums!

    You're currently on our English forums. Would you be able to provide a translation for us? Alternatively, if you would like to receive support in Italian, you can reach out to our dedicated support teams here:
    - Open a Support case
    - Start a Live chat
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  3. #3

    All black level

    On a level in the wild east where I should be looking for teens it gives me an all black screen and doesn't allow me to do anything but go back to the map. I tried uninstalling the game and reinstalling it but nothing has changed. Anyone know how to fix?
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  4. #4
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by guest-kV0PhXZ3 Go to original post
    On a level in the wild east where I should be looking for teens it gives me an all black screen and doesn't allow me to do anything but go back to the map. I tried uninstalling the game and reinstalling it but nothing has changed. Anyone know how to fix?
    Thanks for translating for us!

    I understand that you have tried our troubleshooting steps already. In this case, I would recommend opening a support case so our dedicated mobile team can help you further. Thanks!
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