Had this problem 2 yrs ago and now it's happened again, i know you guys are busy with orders and other stuff and covid has slowed responses to messages.
But I would have thought you would have fix the dispatch email no have a tracking number in them by now, 2yrs ago there was no covid.
Guess i'll have to wait till Monday to get a response as It's 9:52pm here in Australia, so see you Monday.
Hey Dreddpool82,
I am sorry to hear you did not receive tracking information.
For specific issues with Orders I would advise contacting the support team directly via our website.
That's great news - hope this gets sorted ASAP for you!Originally Posted by Dreddpool82 Go to original post
Someone one on Ubisoft Twitter support, sent me the tracking number which is great, but I'm being screwed by Auspost as the tracking details say it will be delivered between 4th and 9th of Nov.
which means i won't be playing it for another week and by the time it gets here my PS5 will arrive shortly after, so i most likely will be stating this game as my first PS5 game.
Remmie1066: Hey there, Remmie1066! Thank you for posting about this and I am sorry that there was a bit of confusion in regard to your pre-order. Please know that due to the global pandemic, while we are working hard to resolve shipping delays, shipping may take a little longer depending on region. Thankfully, your purchase is already in transit, and should arrive soon!