1. #121
    Six months
     1 people found this helpful
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  2. #122
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    At this time, we have no updates on this.
    Once we have an update, it will be shared on the forums and across our social channels.
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  3. #123

    thx for caring but

    i live in iran as well and i'm greatful that ubi is trying to fix it but it's really getting frustrating i'm a youtuber and i make for honor contents and it got really hard for me to actually enjoy the game and i can't get steel to get new heroes and try them in the pvp i really do hope you guys fix it soon and it will bring many players in here back to the game
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  4. #124
    Seven Months
     1 people found this helpful
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  5. #125
    this issue, is still present. where is the fix??
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  6. #126
    Ubi-Swaggins's Avatar Ubisoft Support Staff
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    Nov 2017
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    Hey folks,

    Regrettably, we do not have any further information to provide at this time.

    Once that changes, we will do so, but for now, I'm afraid we do not have any further updates on this.
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  7. #127
    It's been seven months and it's clear that ubi is not working on any fix and at this point I'm not even waiting for any fix because ubi f**k the game on purpose. thanks ubi.
     1 people found this helpful
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  8. #128
    Ubi-Swaggins's Avatar Ubisoft Support Staff
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    Nov 2017
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    Hey Einherjarking,

    I can appreciate that this issue has been present for a while. I cannot speak for how long a fix would take as we have no visibility on the intricacies of the issue, but be assured once we have more information we will share it with you all.
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  9. #129
    .
     1 people found this helpful
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  10. #130
    ubi-smash's Avatar Ubisoft Support Staff
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    Sep 2019
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    965
    I'm extremely sorry for the difficulties this has been, however, our team is still investigating this issue at this time. While I do not have any new updates to share at this very moment, we will continue to reach out until we have further announcements to share. We thank you so much for bearing with us in the meantime.
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