Member
By keeping track of all the orders we are missing out on, are you hoping for a compensation?Originally Posted by SwenLaw73 Go to original postI was in contact with support on the 20th because the problem persisted longer than usual. I did everyting the support suggested, putting the Box in DMZ, portforward etc.
and even though I pointed out to support that I've played since release, played on both ethernet and wifi, behind double NAT and I never had to change anything ....ever.
They dismissed me and told me to be patient. Finally today they recognized that there is a problem and they are working on it. In 2020 Im taking notes to keep track of witch contract orders i have completed..with a pen and paper
Lets hope they fix this quickly and in the future they are not so fast to dismiss someone reporting a problem that is not listed in their standard manual.
They better compensate us with a sh*tload of steel, like 200 Xp-boost tickets, the missing rewards from community orders, every event-gear item for every hero, a bunch of cases, etc. etc. etc.!
That would be cool and also fair..
What about compensation for the mental damage suffered not being able to play?
I have, believe it or not, over 7000 hours of playtime in this game.
(yeah i know, that's crazy...)
Junior Member
Member
+ 1, a whole group of people can't play anymore!Originally Posted by xSITHxLORDx Go to original post
It should be your FIRST priority to fix this ASAP!
Tip: You should look at what went wrong on the 20th. October...
Edit: Well, we can play; we "just" don't get rewards anymore.
Junior Member
Member
That's gonna be extremely hard for me, i have over 7000 hours of playtime in it,Originally Posted by Amell13 Go to original post
This game is my life! No exaggeration...
Junior Member
Dont blame ya, I just started to get into this game and like it.Originally Posted by SmoothSeparator Go to original post
Junior Member
Ubisoft Support Staff
Sorry for the late response.Originally Posted by xSITHxLORDx Go to original post
I have checked your account and can see that you have no support tickets open.
Could you please follow the connectivity troubleshooting steps that were provided in this thread if you haven't already done so and if you continue to experience these issues contact support on one of the following support channels:
Support Ticket
Live Chat
Junior Member
It's been FOUR weeks for this No Rewards Issue that started 20OCT20. You should know by now this is a problem NOT on the players' end if that player doesn't have a Paid Service subscription (on console worldwide) or is any type of player from a Sanctioned Country like Iran or Crimea (All Platforms). This is a problem that started immediately AFTER your For Honor Team conducted Global Infrastructure Maintenance on 20OCT20. There may be other factors which are also on Ubisoft's side, but for those two types of players, it's not on their own connection ends. Please stop, this particular player you replied to does not have an active PS Plus, which is what's preventing them from receiving ANY TYPE of rewards.Originally Posted by Ubi-Keo Go to original post
1. Here's a video directly showing how an inactive PS Plus (XBox Live Gold is similar) grants No Rewards while activating it does grant rewards: https://youtu.be/HHB2BAERQwo
2. If you want to read more details about the actual problem, here's a post with more info: https://www.reddit.com/r/forhonor/co...players_since/
A player should NOT have to pay more money to fix a problem caused by your Ubisoft company. Players should be able to earn rewards without those paid services, it's what's been advertised for the game. Right now, it's false advertising. Your For Honor Team has met this problem with silence these past four weeks, a problem caused by their actions. This is not a connectivity issue on these specific types of players' ends.
Ubisoft Support Staff
Thanks again for the information, I have replied to your previous post in this thread here.Originally Posted by Bellicose1776 Go to original post
