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  1. #1

    Club rewards and challanges not working

    Hi.

    While the Uplay client shows all rewards as unlocked, I can't acces them in the game, as seen exemplary from this screenshot for the shovel:
    https://i.imgur.com/ZzawWjJ.png

    Furthermore Club challanges are not triggering, even though the respective achievements are shown in the respective Uplay tab:
    https://i.imgur.com/zXyaKSP.png https://i.imgur.com/SOtCbVi.png

    I already tried validating the files and reinstalling the Uplay client.

    Can you please help me fix it?
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello bkifft,

    Sorry to hear that your rewards are not working correctly.

    With this, I would suggest contacting our support team directly on our Support Site as they would be more suited to assist you than myself over the forums.

    You can also contact us via social media: Facebook or Twitter.

    If you have any additional questions, please let us know!
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  3. #3
    Thanks, support was able to fix it for me, seems the game was registered in Uplay, but not in Club. Achievements popped on their own on next launch.

    btw: We Europeans seemingly can't open support tickets (something about Covid). I had to change my region to US to be able to open one.
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Thanks for the update. I'm glad that the issue has been resolved for you. Happy gaming and if you have any additional questions, please let us know.
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