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  1. #1

    No balaclava mask

    Finished event no mask reward
    SORT IT OUT !!!
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  2. #2
    This is an issue I am having as well. I completed the Outfit collection with the Mechanic Hoodie and did not receive the Sweeper Gear Dye or Balaclava Mask. I also just completed the Invasion outfit set and did not receive the Black Tusk Heavy Mask. I have contacted customer support but have not been told much other than it may be a patch bug that they are looking into.
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  3. #3
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey folks! I'm sorry you both ran into this issue. I'm gonna say the same; The developers know of this problem and it will be addressed in a future patch. I wish I had more information. but that's all we know for the moment.
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  4. #4
    I too am having the issue with the mask and dye not being in my inventory even though I have completed the event.
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  5. #5
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey samuhilt,

    Sorry to hear that you are also having this issue.

    At this time we do not have further information to share.
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