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  1. #1

    Main Mission: DCD Headquarters AI outcast invisible

    Hi not sure if any one had this issue before, I am stuck with my main mission: DCD Headquarters where all the AI outcast become invisible, due to which I cannot fire at them neither can I use grenade, seeker mine, drone etc. AI outcast keeps on firing leaving no possible way to tackle them and eventually my player dies, I tried respawning several times but gets stuck at 89%. I have tried completing this mission several times and also have tried restarting my game. But still no joy.
    I bought this game a month ago running on PS4pro had no known issues except this one here. I really would appreciate your help in fixing this issue.
    ******Just an FYI I also realized the game GUI is kind of broken in this particular stage of this mission where body bag is floating in the air ( I saw some players shared video of same mission where body bags are laying on stretcher). one of the stair case are missing, game goes all silent etc. Really not sure why and what is happening here please Help!!!
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hey sharmroh!

    I'm sorry that you're experiencing this - I've had a look around and haven't seen any similar issues internally. Could you provide a video of this for me?
     1 people found this helpful
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  3. #3
    Hi thanks for getting back to me, please advise if there's a way to attach video to this thread here or via which platform can I share the video? Regards...
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  4. #4
    [IMG]C:\Users\sharm\Desktop\Division[/IMG][IMG]C:\Users\sharm\Desktop\Division[/IMG][IMG]C:\Users\sharm\Desktop\Division[/IMG]C:\Users\sharm\Desktop\Division.

    Hi i have tried to include above pictures for you to further investigate this for me. Although seems like something is not right with above attachments, please help i really want to get this problem address and resolved in timely manner please!!!!!
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  5. #5
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by sharmroh Go to original post
    [IMG]C:\Users\sharm\Desktop\Division[/IMG][IMG]C:\Users\sharm\Desktop\Division[/IMG][IMG]C:\Users\sharm\Desktop\Division[/IMG]C:\Users\sharm\Desktop\Division.

    Hi i have tried to include above pictures for you to further investigate this for me. Although seems like something is not right with above attachments, please help i really want to get this problem address and resolved in timely manner please!!!!!
    Hey there,

    We're unable to view those files.

    If you're able to upload your clips or images to a hosting site such as YouTube or Imgur and post the links, we'll be able to take a closer look.

    Thank you!
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  6. #6


    Hi please see uploaded video link above.
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  7. #7
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    7,058
    Hey sharmroh,

    Thanks for sharing this video, I have passed it onto the team to look into further.
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  8. #8
    Hi there

    Can i please get an update on above reported issue, this is now interrupting my game play and story progression. Please help!!!!
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  9. #9
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
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    3,976
    Hi sharmroh!

    We are still looking into this and attempting to reproduce the issue.

    Just to confirm, have you tried this mission with any other characters including any that are level 30?

    Thanks!
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  10. #10
    Hi Thanks for getting back to me.
    I only have one character in the game, currently sitting at level 19. Tried playing this mission several times but still no joy. I have now given up, awaits your help now to this glitch. Please do let me know once you find the core problem thanks.
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