I recently purchased Prince of Persia The Forgotten Sands Deluxe Edition from Steam, linked my Uplay account to my Steam account and installed the game. Upon starting, I went to Extras-> Unlock Code and typed in the code I received.
But it showed that the key was already in use. Thus I am unable to access the deluxe edition content for my purchase.
Can someone please guide me on what to do in order to solve this issue?
Hello! As this is an account-related query, I believe it is best we move to a private support platform.Originally Posted by WeirdEverything Go to original post
Please contact is via one of the following methods -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/
Simply provide your account's username / email address, and your key. We will then investigate why you're facing the issue
All the best!