🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    PS4 Assassins Creed Origins DLC Hidden Ones unable to access

    I have the disk version of Assassins Creed Origins. I have played the game all the way through. I have done this under a different user name and not my main PS4 account name. I have subsequently purchased DLC Hidden Ones from the PS Store under my main PS4 account name. I downloaded and installed this. I should note at this point that I have not played the Assassins Creed Origins game under my main PS4 account name - I therefore have no saves under that user. I started playing DLC Hidden Ones under the different user name, continuing from the level 40 save from the Origins game. I played a for a while and got top level 43. I have since closed the game and switched off the PS4. When I now go back onto the Origins game under that same user it says that I'm level 43 but that DLC Hidden Ones is not installed. It says that I have not purchased the game. If I change user back to my main PS4 user name (the one linked to the store) it does say that I have purchased it and that it's installed. However, I have no game saves because I have never played the main game under that account. How do I regain access to something that I have paid for and already played?
    Share this post

  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hey!
    Can you go through the steps in the following link, especially rebuilding the database and restoring license, and let us know if this is still happening
    Share this post

  3. #3
    what link?
    Share this post

  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Sorry. My mistake <facepalm>

    This link
    Share this post