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  1. #1

    Apparel event not showing -- never gave a single key

    Anyone else having the problem of the apparel event while showing on the screen not working properly? When I go into the cache screen I see the normal caches but nothing else. I've leveled up a bunch and never received a single key. I can't even see the sample outfits.

    Yes I have the DLC, yes I have the expanded rewards for season 3.
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  2. #2
    UbiExcellent's Avatar Ubisoft Support Staff
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    Sep 2019
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    1,269
    Hello babalou2002! This issue should've been resolved on October 7th. However, the teams haven't announced if they are retroactively adding Apparel Event Cache Keys to accounts. If this is decided upon, details would be posted to the game's forums and Twitter page.
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  3. #3
    Well it wasn't fixed on the 7th. Finally this morning I got a single key. What a mess
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  4. #4
    UbiExcellent's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,269
    I'm very sorry that it took some time for this issue to be fixed for you, babalou2002.
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