🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Black screen

    Logging on and just constantly have a black screen. Rebooted xbox multiple times and nothing has changed
    Share this post

  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi Bullsiye187,

    We're sorry to hear that's been the case.

    The first thing we'd advise is making sure you have cleared the consoles cache by turning it off, unplugging it, waiting 30 second and then plugging it in any turning it on again.

    We'd also advise trying from a different account on the console, to see if this is specific to your one account.
    Share this post