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  1. #1

    Got stuck on floor 100 after defeating all hunters

    Attached is a screen shot of where our entire team got stuck on floor 100 after defeating all hunters... We killed the last hunter where we are standing and we all jumped over the rail to pick up the loot. We could climb back over the rail.

    [IMG]Tom Clancy's The Division® 2_20200929175112.jpg[/IMG]
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,991
    Hi kycards
    The game team are looking into an issue where the mission status stays as'Neutralize the hostiles' after killing everyone on floor 100, and preventing progressing any further
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  3. #3

    No help from support on advancing from floor 100

    Like the guy above me we also completed floor 100 last night killed all the agents and then was left with a “neutralise enemies at 1.4 km???”

    Despite supplying all the evidence as to our completion and sending in a ticket and speaking to the support staff, No matter how many times I asked them about crediting of the achievement, their response was to “check the forums and wait for the fix.”

    My team have put in over six hours in getting through floor 100, and that doesn’t include the amount of time to get all the exotic parts, which for me was over 20 hours.

    It’s all well and good saying there will be a fix coming soon but this was meant to be their main game addition for the season. And now we are left with even more grind to redo what we have already done.

    Ubisoft is there anyone actually listening to us? All we want for those of us who have finished it is to be credited with the achievement so we can move on in the story. Is that too much to ask?

    I guess so.
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  4. #4
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
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    Originally Posted by Nitedagger Go to original post
    Like the guy above me we also completed floor 100 last night killed all the agents and then was left with a “neutralise enemies at 1.4 km???”

    Despite supplying all the evidence as to our completion and sending in a ticket and speaking to the support staff, No matter how many times I asked them about crediting of the achievement, their response was to “check the forums and wait for the fix.”

    My team have put in over six hours in getting through floor 100, and that doesn’t include the amount of time to get all the exotic parts, which for me was over 20 hours.

    It’s all well and good saying there will be a fix coming soon but this was meant to be their main game addition for the season. And now we are left with even more grind to redo what we have already done.

    Ubisoft is there anyone actually listening to us? All we want for those of us who have finished it is to be credited with the achievement so we can move on in the story. Is that too much to ask?

    I guess so.
    Hello,

    We do not have any further information at this time beyond the issue being under investigation.

    We will update the Forums as and when we hear more.
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  5. #5
    Well, just got back to floor 100, killed all 5 hunters and get a message to neutralize the hostiles 2.59 miles away. this is twice I have not been able to complete the activity due to bugs.....
     1 people found this helpful
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  6. #6
    Same here
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  7. #7
    UbiExcellent's Avatar Ubisoft Support Staff
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    Sep 2019
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    1,269
    Hey guys! Our team wasn't able to reproduce this error on their end. Would either of you be able to send over a video of this happening? If so, I'll be happy to get the footage over to our dedicated team once received.
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