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  1. #1

    didn't get the Season Pass content

    Hey,

    I bought Far cry 5 on steam and a little later the season pass which had to be redeemed with a code on Uplay. I actually see the problIem here, guess i had to buy the season pass from steam. Can i do anything about it since i can't refund it?

    Thanks for help
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hey zeddieeee,

    If you've purchased the Season Pass on Uplay, but the base game on Steam, the content is incompatible. We have an article here which warns players against buying DLCs on a different platform for this reason.

    If you did not purchase the pass directly from the Ubisoft Store, I'm afraid that we're unable to process a refund or assist further, as we are not your retailer. My best advice would be to contact your retailer to see if they could offer a refund for the incompatible content.
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