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  1. #1

    Bookworm-3809FFA8

    Hi,

    So I bought the game on Epic quite a long time ago, and up until last week everything was working fine.
    This week however, I installed the game again, but this time I couldn't access Arcade or play Co-Op with my friend, at all.
    I've tried ALL of the options in the Connectivity Issues pages for Far Cry 5 in the Ubisoft Support page, but to no avail.
    I have reinstalled the game numerous times both on Epic and straight from U-Play, but still nothing.
    I have run out of ideas and I'm abit desperate, I promised my friend to play with him but no matter what I do it just won't work.

    Thanks in advance.
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hey II.Ace.II, I'm sorry to hear of your connectivity issues in Far Cry 5.

    You've mentioned performing the connectivity troubleshooting we offer on our website - has your friend also run through these steps as well? What NAT type do you have, if you know?

    Have you tested an alternative connection, such as a mobile hotspot, to determine if it is only on your home connection that you are unable to play together, or all?
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  3. #3

    Also have the same issue

    I have the exact same issue as the original poster.
    Played the game a few months back worked fine.
    Uninstalled it and later reinstalled it and am now getting Bookworm-3809FFA8.
    Tried all the trouble shooting measures in the https://support.ubisoft.com/en-us/Fa...ry-5-on-PC-FC5.
    My game is on steam rather than epic but otherwise the same.
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  4. #4

    Other Thoughts

    I tried using a mobile hotspot and got the same bookworm error.
    I haven't checked my Nat Type but I am not sure how to on Far Cry 5.

    My one theory is that some configuration has been left over from the first install that is making the network connection not working currently.
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  5. #5
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by roberc77 Go to original post
    I tried using a mobile hotspot and got the same bookworm error.
    I haven't checked my Nat Type but I am not sure how to on Far Cry 5.

    My one theory is that some configuration has been left over from the first install that is making the network connection not working currently.
    Hello roberc77,

    The connectivity guide steps on Port Forwarding will explain how to achieve this.

    For anyone else who has enabled Port Forwarding and is still facing the issue; please contact us through our Support Site or Facebook and Twitter so we can take a closer look.
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  6. #6
    I tried all the things you mentioned and still have the error also. I had it first come up a couple of weeks ago and it finally let me in. I'm only getting an error on arcade. I can edit and play farcry5 fine but cannot do ingame arcade or menu selected arcade.
     1 people found this helpful
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  7. #7
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hello there fwoitine!

    I'm sorry to hear that you're encountering this error as well. Thanks for trying some troubleshooting steps for us already.

    I would recommend opening a support ticket so our team can take a closer look. You can reach our support teams here:
    - Open a Support case
    - Start a Live chat
    - Twitter and Facebook

    Please could you attach a DxDiag and an image of your port forwarding to your case? This will help the team to investigate further.

    Thanks!
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