Hey guys,
Sorry to hear that you are encountering this issue.
The first thig I would suggest to try is these troubleshooting steps
Any trouble please let us know as we are more than happy to help!
Hey there ninjacstar20!Originally Posted by ninjacstar20 Go to original post
I'm afraid Forum support is only available in English.
If you can translate your message we'd happily see what we can do.
Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.
Thank you!