I've got some performance issues with this game. When I enter fullscreen the game runs at around 1 fps but is very smooth when I don't have the game in focus. The game also runs smooth(er) when playing borderless or windowed but this is not ideal and I would rather find a fix for playing fullscreen.
My specs:
GTX 1080
i5-9600k
16GB 3200Mhz
1440p
Update: still haven't found a fix. But I have found the culprit. It isn't in fact fullscreen causing the issue but rather my refresh rate and fram rate lock. I can only run the game normally if both of these values are set to 60. Any higher and the game goes back down to very low fps despite task manager showing that cpu, ram and gpu are around all 45% usage.
Hey there,Originally Posted by DilbosBildo Go to original post
Sorry to hear that you are having trouble with this.
The first thing I would suggest is to try these troubleshooting steps
These steps should help, however if the problem persists we will be more than happy to investigate further
Thank you for the update.Originally Posted by DilbosBildo Go to original post
I think in this case it would be really beneficial if we could see your Dxdiag and MsInfo files.
Would it be possible to open a case and attach these for us to review?
Hey DilbosBildo, sorry for the delayed reply. You can find the Live Chat opening hours per country / region on our global contact info page. Please try to open a chat during the appropriate hours, and send over your MSINFO and DXDIAG files. Once the case is created, please leave the reference number here so that we can take a closer look. Thank you.![]()