1. #121
    Also having this issue. Can't stop the loop. I've contacted support and they had me do the uninstall, reinstall, judging by the forums, it's a broken update. I hope it gets fixed asap, as Division 2 gets most of my gameplay time these days.
     4 people found this helpful
    Share this post

  2. #122
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    Doesn't work and the cutscene pops up again. Incredibly aggravating. In addition, bought season 3 pass, no apparel cache keys.
    Share this post

  3. #123
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    I bet they will, it'd be super ****ty if they didn't.
     1 people found this helpful
    Share this post

  4. #124
    CameronGraphix's Avatar Member
    Join Date
    Aug 2015
    Location
    Eugene, OR
    Posts
    34

    Same looping video cutscene bug for me too - was hoping to play tonight but maybe not

    Originally Posted by G-S093 Go to original post
    Doesn't work and the cutscene pops up again. Incredibly aggravating. In addition, bought season 3 pass, no apparel cache keys.
    Glad I didn't actually purchase season 3 yet. Maybe I'll just wait a few more days and see what's been done about this.
     1 people found this helpful
    Share this post

  5. #125

    Endless cinematic about new rogues

    When i open map or enter any safehouse it starts to play cinematic about new renegades in endless loop, and it can not be ended, again and again! I press "F" - nothing happens, this intro just ignores it.
     7 people found this helpful
    Share this post

  6. #126
    CameronGraphix's Avatar Member
    Join Date
    Aug 2015
    Location
    Eugene, OR
    Posts
    34
    Note for Developers: Bug showed on Division2 Ubisoft launcher, PC, tried restarting PC, ended up having to Cntrl ALT Del to remove app and re-launch. Can't click Seasons or Manhunt tab on map or get into the endless loop.
     1 people found this helpful
    Share this post

  7. #127
    Same thing here... pls fix
    Share this post

  8. #128
    G-So93, I contacted support, they recommended a file verify through the launcher and it fixed the problem. Now I did have the same video looping issue, but it went away, however it started looping again. Because of this issue, it is impossible to view season progress/rewards/league challenges.
     1 people found this helpful
    Share this post

  9. #129
    Originally Posted by Obelisk0rion Go to original post
    G-So93, I contacted support, they recommended a file verify through the launcher and it fixed the problem. Now I did have the same video looping issue, but it went away, however it started looping again. Because of this issue, it is impossible to view season progress/rewards/league challenges.
    Oh no, still no fixed yet from yesterday ?!? information from another thread gamer tried re installed the game, verified the files, no luck, it happen also on console. If simple action from Developer to disable the video taking so long, the game is broken unplayable, sad.
     1 people found this helpful
    Share this post

  10. #130
    Originally Posted by Windessy Go to original post
    When i open map or enter any safehouse it starts to play cinematic about new renegades in endless loop, and it can not be ended, again and again! I press "F" - nothing happens, this intro just ignores it.
    This is the 4th thread about this "looping madness" , why Massive taking so long to fixed this, may be if they fixed this will broke another part [crying]
     3 people found this helpful
    Share this post

  11. #131
    I am having the same issue. Either when I return to the lobby or die on a floor...
     2 people found this helpful
    Share this post

  12. #132

    Same thing happens to my game :p

    whenever i fast travel I get the endless loop T_T
     3 people found this helpful
    Share this post

  13. #133
    I tried the Verify Files thingy at Uplay - didn't work
    I tried to uninstall and reinstall the game - still didn't work

    I keep getting the endless Cinematic loop of the new rogue agents over and over. I have to close the game just to stop it T_T
     2 people found this helpful
    Share this post

  14. #134
    same problem
     1 people found this helpful
    Share this post

  15. #135
    Same problem, also happens every time i fast travel anywhere

    Holding down ESC or combination ESC + F key will usually get out of it but incredibly annoying

    And i cant actually get into the seasons menu at all
     2 people found this helpful
    Share this post

  16. #136
    Originally Posted by Philopavich Go to original post
    Same problem, also happens every time i fast travel anywhere

    Holding down ESC or combination ESC + F key will usually get out of it but incredibly annoying
    wow, thank you for your workaround but better wait for official fix, today or tomorrow is State of The Game live streaming, can't wait see the devs facial expression.
     2 people found this helpful
    Share this post

  17. #137
    I have the same issue , endless loop for the new rogues video presentation
     2 people found this helpful
    Share this post

  18. #138
    Same issue, but you can fast travel to control points and it will not load the intro, but all safe houses and main hubs have the bug.
     1 people found this helpful
    Share this post

  19. #139

    endless cinematic

    Same issue for me .. endless cinematic whatever I do. Safehouse, travel...
     2 people found this helpful
    Share this post

  20. #140
    Same happened for me after dying in the summit. alt+f4 only option to close the never ending season cinematic. game unplayable.
     3 people found this helpful
    Share this post

  21. #141
    What worked for me (on PC) is pressing the Windows key and the Esc key together. I have not yet purchased the Season 3 from the store, so I am not sure if that could cause the loop.
    Share this post

  22. #142
    Lyvnia's Avatar Junior Member
    Join Date
    Sep 2020
    Posts
    10
    Same issue after 26 hours FİX İT
     1 people found this helpful
    Share this post

  23. #143
    Lyvnia's Avatar Junior Member
    Join Date
    Sep 2020
    Posts
    10
    Same problem we cant play the game
     1 people found this helpful
    Share this post

  24. #144
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    Obleiskorion, I have reverified the files and in addition to uninstalling the game and deleting its files in its entirety before doing a fresh install. (I've read that this doesn't help but there was hope that it would). Now I guess we wait until they fix it. I really hope it doesn't take forever like when they were having performance issues (almost a year ago). I'm pretty shocked that it hasn't been fixed already, kind of discouraging...
    Share this post

  25. #145
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    Mothza, I can sometimes get out of the loop, but that's if I didn't intentionally trigger it. If I go to Season 3 trek/challenges/rewards it triggers, if I click on the Manhunt option on the map bar it triggers. Any new gear that drops out in the original content (tried separating the issue to see what I could do), I cannot pick up. I'm just incredibly shocked it hasn't been fixed yet.
    Share this post

  26. #146

    season briefing

    the video of the season is running around all the time and it is not possible to interrupt it and get to the menu of the season. Can Help
     3 people found this helpful
    Share this post

  27. #147
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    Any word or update on when it'll be fixed? With so many people unable to play you would think it would have been top priority...
     3 people found this helpful
    Share this post

  28. #148
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    Originally Posted by Danny_McKnightt Go to original post
    the video of the season is running around all the time and it is not possible to interrupt it and get to the menu of the season. Can Help
    Sorry Danny, you're stuck for now. Rerverifying and reinstalling won't help. We just gotta wait until they decide to fix it.
    Share this post

  29. #149
    G-S93's Avatar Member
    Join Date
    Jul 2019
    Location
    Following K-S43 around.
    Posts
    41
    Same here. Do yourself a favor and wait for now. It seems that any new season 3 content in the game isn't accessible, idk if anyone else has had luck with trying to play around it, (I've tried), but I can't pick up any of the new gear or buy any of the new gear. I can sell old gear but thats it. Reverifying, restarting, and reinstalling won't squash this issue either. It's a simply "wait and see".
     1 people found this helpful
    Share this post

  30. #150
    Having the same problem. The intro video for the new manhunt just keeps looping. The F to skip does nothing (it notes that you pushed and held the F key but doesnt actually DO anything). Escape lets you exit the loop only some of the time, but it doesnt fix anything. Can only reliably ALT-F4 and then endevor to avoid ANYTHING manhunt related which is difficult
    Share this post

  31. #151
    I also had this issue, although today the video no longer loops. It does try go back to the game but then I have a black screen and have to ALT-F4.
    Share this post

  32. #152
    At least there is some assurance as I thought I was the only one.

    I have raised the problem with Ubisoft support and hope they fix it soon.
    Share this post

  33. #153
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    4,793
    Hi all,

    The dev team are working hard to fix this issue.

    Please keep checking the known issues list here for updates.

    Apologises again for the inconvenience caused.
     5 people found this helpful
    Share this post

  34. #154
    same problem, thanks for link
    Share this post

  35. #155
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    4,793
    Originally Posted by Sector.ARG Go to original post
    same problem, thanks for link
    You're welcome.
    Share this post

  36. #156
    What is the forecast to fix this bug? =\
    Share this post

  37. #157
    Yeah, same here - as soon as you enter the Seasons or Manhunt menu the intro video plays and loops. F to skip does not work. Sometimes you can Escape Out and other times it is stuck and you need to force quit via task manager. Tried on all four characters and the same.
    Share this post

  38. #158
    Thank you Ubi-Keo for your update, takes your time so next patch will smooth, I waited with playing Ghost Recon Breeakpoint Red Patriot.
    Share this post

  39. #159
    This ******** listed below, after a multiple week PTS. What in your right minds made you think it was ok to launch the game like this?? People still spend money on this game and for what? Just to load into something that is this broken? You people need to get your **** together.

    Known Issues - Title Update 11 [Updated - September 23]
    Please Note: This list is not exhaustive and may not include all issues present in the current build.

    The Total Discharge's Pulse along with the exposure icons do not show when performing a cover-to-cover action near hostiles.
    The "Combat Booster" talent buffs from the "Memento" exotic backpack will not trigger if a combat booster was picked up without the backpack equipped.
    Global directives don't work if the session owner disconnects, the new party leader starts a mission with directives and after they give the lead back to the session owner to set the directives globally.
    The player remains behind the shutter door if he rolls backwards when the "Gather with your team" timer reaches zero.
    Loot tables are incorrect for containers in Legendary missions.

    Raid

    Loot cannot be found after the player signs out/in or quits the game during the "prevent furnace explosion" timer after the boss is killed.
    Raid level doesn't change if a Level 40 player joins a session where all agents are Level 30.
    The train's cannon will disappear if the Raid group quits during Captain Freiser encounter.
    The doors close in front of the agent if they step out of the room in the last moment during the "Wait for the other agents" timer.


    The Summit

    The UI does not update when the player gets disconnected and respawn at the start of the section he was playing in The Summit.
    There are no UI elements for the Manhunt present in the Menu or Megamap whilst inside The Summit.
    Doors sometimes do not open while players stay idle during the whole encounter at certain locations.
    Players can drop down from a ledge and get stuck between the floors of the elevator at certain locations.
    Players can remain stuck inside a Server Rack when dropping down from it while moving backwards at certain locations.


    Season 3 issues which have been brought to our attention:

    There is an issue when trying to complete the Stranded Tanker mission blocking progression.
    The manhunt cutscene can loop and cannot be skipped or stopped.
    Control point alert level indicator is missing on the global map
    SHD level missing from the watch in the inventory.
    The progression to unlock the Ridgeway's Pride exotic in The Summit currently does not work.
    Deployed skills becoming invisible.
    Players equipped mods are unexpectedly changing attribute or function.
     2 people found this helpful
    Share this post

  40. #160
    I have this loop bug aswell. I can manage to skip it, but then i have a black screen with the Division 2 cursor, but i cant do anything, except killing the game via Task Manager. It's really disappointing.
    Share this post