Problems running | Forums

[OhDamStyle]

I'm really not a tech guru, and I'm probably missing something obvious but I believe I meet the requirements to run the game but I can't?
I purchased it yesterday and I tried to play but my gameplay was horrible, slow and on low settings.

I could be wrong but I should be able to run on my laptop?
Specs:
AMD Ryzen™ 5 4600H
16gb of RAM
256GB ssd
NVIDIA® GeForce® GTX 1650 Ti
4GB graphics memory

Any help would be appreciated, sorry to bother with such a noob question

[Ubi-P4in]

Hey, welcome to the forums! Sorry to hear you're experiencing issues.

I would suggest checking to make sure your dedicated GPU is being used, however if you reach out to our support team, they will be able to look into it for you and provide you with some steps.

https://support.ubisoft.com/

Also, no need to apologise! Don't hesitate to reach out if you have questions.

[OhDamStyle]

Ah okay thank you! Would that just mean going into my Nvidia Control panel to adjust?

[Ubi-P4in]

So we have this support FAQ which may help you out with some instructions:

https://support.ubisoft.com/en-gb/fa...dedicated-GPU/

But if you continue to experience issues, our support team are on hand to help and I would highly recommend contacting them.