1. #1

    IPhone app won’t load

    I have Just Dance Now with a subscription on my Apple TV. I use my iPhone 11 (iOS 14.0) as a controller. Recently, however, on my phone I cannot get past the “Loading, please wait...” screen. It just loops infinitely.
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  2. #2

    Loading, please wait

    I have exactly the same problem. iPhone 11 (iOs 14.0) and Just Dance Now Version 4.0.1

    I am a free user on my iPhone but have a VIP account on my Apple TV.
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  3. #3
    I am having same problem. Happened after new songs loaded to Just Dance and IOS 14 update. Please fix as my daughters love to dance and this is a life saver during telebabyworksiting
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  4. #4

    Keep on Loading Page on iOS14.0.1

    I used the latest app Just Dance Now and ios14
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  5. #5

    Please Help

    Originally Posted by inwardeleven Go to original post
    I have Just Dance Now with a subscription on my Apple TV. I use my iPhone 11 (iOS 14.0) as a controller. Recently, however, on my phone I cannot get past the “Loading, please wait...” screen. It just loops infinitely.
    The same thing is happening to me. I open the app and it says loading please wait and loops infinitely. I am using iPhone 11 OS 14.0. I have another phone that hasn’t been updated yet, It is working fine.
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  6. #6
    Originally Posted by Honesty500000 Go to original post
    The same thing is happening to me. I open the app and it says loading please wait and loops infinitely. I am using iPhone 11 OS 14.0. I have another phone that hasn’t been updated yet, It is working fine.
    Same problem here...
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  7. #7
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
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    2,470
    Hey there guys!

    Thanks for your reports. We're sorry to hear this. Please be assured that our team are aware of the issue, and are currently investigating further. Once we have an update, we will share it with our players in the forums. We apologise for any inconvenience caused, and appreciate your patience at this time.
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  8. #8

    Unlimited Free Songs Please!

    In the meantime, could you make your daily free songs unlimited so we are not loosing out on our subscriptions. I paid for unlimited songs, which give our kids great movement breaks in their distance learning schedule.
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  9. #9
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there Esu2020! Welcome to the forums!

    That's a great suggestion! I'll pass it onto our team for consideration. In the meantime, please be assured that our team are working on finding a solution, and hope to have it fixed very soon.
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  10. #10

    iPhone app won’t load

    I have VIP access on my Apple TV and I can’t link my iPhone 11 to the game through the app. I’m losing out on my kids playing from their phones. When will this issue be resolved??
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