Buggy game | Forums

[Richard_mw]

I got the breakpoint on day 1 and I got the year 1 pass with it, it came with a sheet without a code so I'm assuming it came on the disc and when i tried to play the red patriot missions it doesnt say I have the pass and I was really excited about the new update, idk what to do to fix this

[Ubi-Houck]

Hi Richard_mw!

Sorry to hear you have issues playing the Red Patriot missions.

Please first make sure your Year 1 Pass is installed on your console.

If it is, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket. In that message to us, please let us know if you are physical or digital version of the game.

Thanks!

[Rigbly]

The kind gentleman is in your company's own forum for your game and he has to now go to Twitter or Facebook to message further? Apologies, I'm speechless.

[Ubi-TheBerry]

The kind gentleman is in your company's own forum for your game and he has to now go to Twitter or Facebook to message further? Apologies, I'm speechless.

Hey Rigbly,

Welcome to the Forums!

When posting, could you please make sure not to necro old threads, as this can lead to the Forums becoming less focused particularly with no longer relevant or current issues.

As for our above response, when it comes to missing content, for us to be able to effectively investigate further we do require further information that can be account related. In these instances, we kindly ask players to contact us via one of our direct and private channels so we can discuss this further, without making any private details public.

If you have any queries or issues you would like help with, you're more than welcome to create a thread where we will be happy to assist

Thank you