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  1. #1

    Can't Purchase The Division Season Pass

    Hello everybody I have a problem of purchasing TD Season Pass it said "1058: This transaction was declined by your bank. No funds were debited from your account. Please try a different card, or contact your bank." I'm using virtual credit card of Amex in Gcash and I try it again and said "2001: Oh no. Its look like there was a temporary error. No funds were debited from your account. Please try again". but I have funds in my account.
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
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    2,991
    Hi ImaginedChris!
    Have you spoken to your card issuer about this?
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  3. #3
    seems this is not the store dedicated to your territory. Not available for purchase due to geographical restrictions. This/these item may be available in your store.
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  4. #4
    that what it said now. I'm using virtual credit card of amex in gcash.
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  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Are you using a VPN?
    Can you let us know the address of the store you are connected to.
    Also, where are you located globally?
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  6. #6

    cant buy the game

    it says 2001: oh no, it looks like there was a temporary error. no funds were debited from your account. please try again. even tho it have some money
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