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  1. #1

    Not receiving Ubisoft Club reward and store "online service error" prompt

    Can't seem to receive the Warden's Oath that I redeemed in the Ubisoft Club, and the store's prompting "Online Service Error". Help, I don't know what to do. :/
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey there, sorry to hear this DasUltimatum.

    I can see that it looks redeemed on our end, so could you run through this guide to try and resolve the error message you are getting?
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