1. #21

    Unlimited servers slow-to unresponsive

    I'm trying to play Just Dance Unlimited but the servers are constantly loading assets extremely slowly, video stays on 144p, everything about JDU is slow.
    YouTube has no issues with a 1080p playback.
    My internet plan is 500mbps/30mbps and it's working properly, so it's 100% not an issue on my side.
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  2. #22
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    What platform are you playing on kubaratzka?
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  3. #23

    Newbie Questions

    1. Can I still play the All Star without Just Dance Unli?
    2. Can I still play All Star without Nintendo Subscription?
    3. Can I still play World Dance Floor mode without Just Dance Unli?
    4. . Can I still play World Dance Floor mode without Nintendo Subscription?

    First timer here. Just wanna confirm
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  4. #24
    Rorro8a's Avatar Member
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    Yes, yes, yes and yes.
    All Stars mode and the WDF only requirement is Internet connection.
    You just need Unlimited to play Unlimited songs on demand (songs menu). But even if you don’t have Unlimited you can play Unlimited songs for free if you join the World Dance Floor during “Happy Hours”
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  5. #25
    UbiKoality's Avatar Ubisoft Support Staff
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    Originally Posted by Rorro8a Go to original post
    Yes, yes, yes and yes.
    All Stars mode and the WDF only requirement is Internet connection.
    You just need Unlimited to play Unlimited songs on demand (songs menu). But even if you don’t have Unlimited you can play Unlimited songs for free if you join the World Dance Floor during “Happy Hours”
    Hey carameliciousy! This information is exactly right. Thank you so much for your help, Rorro8a!!
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  6. #26

    Error 2800-6001 I can't suscribe Unlimited after my trial

    Hi there,
    I'm in France and my Unlimited trial just finished and I cannot pay for the Unlimited version I have error 2800-6001 when it tries to connect to the eshop.
    I bought Just dance 2020 and the card is in the slot.
    The unlimited version was working fine ! I don't understand
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  7. #27

    Sorry 2811-6001

    The error is 2811-6001
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  8. #28
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Can you go to the E-Store on Switch -> Search for Just Dance 2020 -> Select it -> Scroll down for Subscriptions, and Just Dance Unlimited should appear.

    If the issue is still occuring, can you set the Primary Nintendo Switch Console for a Nintendo Account.

    Please let us know if you still have issues after this.
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  9. #29
    I hough both 2018 and 2020 editions and when I try to set it up for me and my wife I can only edit my own profile.

    1. connect to single account on PS4 PRO
    2. connect 2 mobile devices.
    3. I can only edit the account details of the first connected account. My wifes avatar or any other detail cannor be changed
    4. I created a Ubisoft account for my wife to hope in resolving this issue, but the verification fails since it rejects the password, even when both ticks are green because of the "your password must be unique" whatever that means.
    5. sillt no result on changeing her avatar or dance card

    PS. when I open the JC controller on mobile I see my device listed twice on both my and my wife's mobile without an option to remove it. When I log into her account, it wants to link with another device code. Am I really the first one to notice this in over a decade of game development???
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  10. #30
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Hello there d4e666! Welcome to the forums!

    In future, please can you make a new thread for the issue you're encountering, rather than posting in an old thread, as this seems to be unrelated to the original topic of this thread (Just Dance Unlimited). Thanks!

    It's odd that your profile can be edited and saved, whereas your wife's cannot. Could you let me know the make/model of mobile devices you are both using? Thanks!
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