1. #1

    uplay+ suspended

    This again i had break from ubi alltogether then i saw aidan pierce comeing to watch dogs and tought u guys fixed + service but nope...

    I was credited full amount from my account but now program says its not credited... lol so is this gonna be 3-4months wait AGAIN untill something is done..
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
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    7,771
    Hi SlickJoneZ,

    We're sorry to hear that's been the case for you again.

    If you haven't already, we would ask you to get in touch with a Support Agent through one of the channels below so we can look into that for you:
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  3. #3
    i did allready didnt help that chat person just wanted me to pay again with another card but last time i did that i got billed on both and waited for 4 months to get money back.. we desided its best to raise fraud case trough my bank. i made case about this allready but i think that person closed it for some odd reason.
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  4. #4
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Originally Posted by SlickJoneZ Go to original post
    i did allready didnt help that chat person just wanted me to pay again with another card but last time i did that i got billed on both and waited for 4 months to get money back.. we desided its best to raise fraud case trough my bank. i made case about this allready but i think that person closed it for some odd reason.
    I had a look at your case and can see that the payment should be on auth hold.

    However, I totally understand why you'd want to go through your bank based on your previous experience. I do hope you get this resolved, and would still recommend a different payment method next time!
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