1. #1

    My game keeps crashing, I have no clue how to fix it.

    So, I've decided to play a few Ranked matches in Rainbow Six: Siege but today everything in the game went wrong... every single time I started a match my game crashed immediately after the round started and I've been banned. It started to happen after the Windows Update which I did 2 days ago. I'm not able to play the game with those crashes happening. Tried reinstalling my graphic drivers and even reinstalled the game but that changed nothing. I keep getting all abandon penalties even tho the game noticed that my game had crashed and gave me the option to report that crash, how is that an option?
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  2. #2
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
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    2,257
    Hey Deadlysnake.,

    Thanks for reaching out to us and I am sorry to hear about the issue you started having.

    Could you clarify whether you happen to receive any error messages when crash occurs?

    If you do happen to receive abandonment penalty, please note that this is being issued by the server side, every time you leave the game before it is concluded, and it's not something we would be able to overturn.

    In terms of troubleshooting, if you haven't already, give the following steps a go and keep us updated!
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  3. #3
    I did a clean reinstall of the graphic drivers and it seems to work now (at least it did for the last 2 Casual matches). Would be curious why you get the full abandonment penalty if your game keeps crashing and you report the crashes in that pop-up you get which says : Oh no, it crashed! Tom Clancy's Rainbow Six Siege crashed. Help us out by sending a crash report so we can figure out what went wrong.
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