Hello, I'm sorry for not seeing your support thread sooner!Originally Posted by T4B3R354 Go to original post
This error usually means that the Ubisoft account you're currently signed in to, does not have the game associated with it. It is likely that you have the game linked to a different Ubisoft account.
As this is an account-related query it is best for us to discuss this with you privately. If you are still facing this issue, please try one of the following support methods -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/