Greetings Agents,

Some of you are new and experiencing The Division for the first time, so welcome and we hope you enjoy snowy New York.

We are currently aware and are investigating issues which have been found when purchasing the season pass. This is affecting items you receive from the Rewards Claim Vendor such as Outfits/ DLC and a shotgun.

We will keep you updated on this thread with our progress as we investigate this.

Thank you,
The Division Team