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  1. #1

    Crash during start up at "logging in as"

    After two years of working fine,as of yesterday Far Cry 5 launches but crashes at the screen with the windmill and says "Logging in as". I have opened a ticket #12555448.

    I have tried several older video drivers, uninstalling and reinstalling the game, verifying the game, uninstalling and reinstalling the vc distributables to no avail.

    Please help, those outposts aren't going to liberate themselves!

    Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
    Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
    Memory: 32768MB RAM
    Card name: NVIDIA GeForce GTX 1070

    Edit: Far Cry New Dawn works fine.
    Edit: I disabled all non-Microsoft services, and it still does not work
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by hex65535 Go to original post
    After two years of working fine,as of yesterday Far Cry 5 launches but crashes at the screen with the windmill and says "Logging in as". I have opened a ticket #12555448.

    I have tried several older video drivers, uninstalling and reinstalling the game, verifying the game, uninstalling and reinstalling the vc distributables to no avail.

    Please help, those outposts aren't going to liberate themselves!

    Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
    Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
    Memory: 32768MB RAM
    Card name: NVIDIA GeForce GTX 1070

    Edit: Far Cry New Dawn works fine.
    Edit: I disabled all non-Microsoft services, and it still does not work
    Hello there hex65535!

    Thanks for providing your case number! I can see that one of our support agents has asked you to try running the Uplay PC client as administrator. Could you please try this please?

    If the issue persists, please don't hesitate to update your ticket and we will continue to take a closer look.
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