1. #1

    my accot was reset i think

    so i had hyper scape before the ps4 realise and now i got it for ps4 so i went to setting and logdon to my uplay and not my uplay is level 0 and i have no coins (englis is not my first language) help
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  2. #2
    and now*
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  3. #3
    im having the same problem, i think we will just have to wait it out, this has happend before many times and it seems that it has been resolved each time. contact support anyways they may be able to help you out buddy!
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  4. #4
    how do i contact them
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  5. #5
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hey there guys!

    We had some scheduled maintenance on the Ubisoft Club recently, which could have caused disconnections from Ubisoft Club interfaces. We apologise for any inconvenience caused.

    Is the issue still persisting?
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  6. #6

    yess the issues still

    h
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  7. #7
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by Own... Go to original post
    h
    I'm sorry to hear this, Own..., thank you for the update.

    Would you be able to send us an image from your Ubisoft Club profile page that shows your level and units has been reset to 0 so we can take a closer look?
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