Game crashes on Moving to battle loading | Forums

[Lt.Chunkey]

Hello! My issue is that When I have done the ticket it doesn't let me publish it.
So could I get help with that?

[Misterlinux]

I used to play in 2018 and after re-downloading I had to uninstall Uplay from its folder and install the last version, maybe this helps somebody

[CoffeeAddictus]

I still don't know what causes the issue.

The only real solution that fixed it for me was reinstalling windows.

[Ubi-Litten]

Hi all,

Lt.Chunkey - If yo uare having problems creating a support ticket you can always try to contact us on our Live Chat service when available or via our social media accounts on Twitter or Facebook.

Misterlinux / CoffeeAddictus - thanks for providing this information of the workarounds you have used, I will certainly be sure to forward this information to our game team for further review.

[Dead.X.Hope]

Hi,
Iˇve experince the same issues like others in this thred. But after latest update i can play this game again. So i just want to thank you. Good job. Have a nice day

[Ubi-Borealis]

Hi,
Iˇve experince the same issues like others in this thred. But after latest update i can play this game again. So i just want to thank you. Good job. Have a nice day

Thanks for letting us know that the issue has been resolved for you! We're glad to hear you can play the game again. You're welcome

[khaaskhadi]

I was facing the same issue and was thinking it's a problem related to my graphic card but this thread help me a lot,

[ubi-smash]

khaaskhadi: Thanks for the update and glad to hear this thread helped remedy the issue. However, please keep us posted if you have any further issues. We'd be happy to help!