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  1. #1

    Customization reset

    In the customize menu after editing a hero and playing a few matches with my customization visible and then hoping off once returning to the game all my personal customization will be missing and have returned to default and I have to re customize my character in particular the gladiator hero. This has been occurring with no known cause
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,118
    I'm sorry to hear that you are experiencing this. Does this happen with every hero you edit or certain ones?

    Also how long have you experienced this issue for?
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