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  1. #1

    Assassin's Creed II crashes at the same spot

    I've been playing through Assassin's Creed II (as part of the Ezio collection on PS4) and enjoying the hell out of it. Unfortunately, it seems like that has come to an end because of a game breaking glitch. I'm at the part where you have to get Katerina to the citadel when Forli is under attack. Once I get there, it plays the cutscene, but as soon as it ends it says that an error has occurred and the game crashes, bringing me to the PS4 menu. I sent a report to whoever receives those with a clip attached. I also noticed the Ubisoft logo at the beginning seemed different, but I don't know if that matters. Is there any idea of how to fix this, if at all?
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
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    2,470
    Originally Posted by WooderIce64 Go to original post
    I've been playing through Assassin's Creed II (as part of the Ezio collection on PS4) and enjoying the hell out of it. Unfortunately, it seems like that has come to an end because of a game breaking glitch. I'm at the part where you have to get Katerina to the citadel when Forli is under attack. Once I get there, it plays the cutscene, but as soon as it ends it says that an error has occurred and the game crashes, bringing me to the PS4 menu. I sent a report to whoever receives those with a clip attached. I also noticed the Ubisoft logo at the beginning seemed different, but I don't know if that matters. Is there any idea of how to fix this, if at all?
    Hello there WooderIce64! Welcome to the forums!

    If you have not already, I recommend following these troubleshooting steps to begin with.

    If possible, could you let me know the error message that pops up, so we can take a closer look at that?

    Does this always happen at the same part? Or have you encountered this problem at other parts of the game?

    The Ubisoft logo may be different as it was a different logo when Assassin's Creed 2 was first released! Could you describe what it looked like? I believe that, when Assassin's Creed 2 was released, the logo should have looked like a blue whirlpool.
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  3. #3

    Ac Eliot collection crash

    Hey. Mine crashes at the same spot also. After reloading and doing it 4 times it finally says the save is corrupt but i don’t want to delete it if it deletes my whole game. I ran your troubleshooting steps. But it’s still crashed. Any fix for this ie a patch or something?
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  4. #4

    Ac ezio collection crash

    If no patch then maybe a refund? Shouldn’t have to pay if I can’t play. Just sayin.
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  5. #5

    Assassin's creed ezio collection crash

    Is there any news on a fix for this? I have the same issue at the same spot in the game (on PS5) . No way to play past it. Tried all the ts suggestions, nothing worked.
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  6. #6
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hey Mattuti!
    When this crash happens, do you get any particular error message?
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