1. #1

    Well Guys, it's from worse to unplayable... let me explain

    This is what I see when I try to go to Butters' Shop
    https://i.imgur.com/L72qe58.png

    This is what the Battle Pass thing looks like.. or doesn't, as you can see:
    https://i.imgur.com/vPVjLxU.png

    And this is what happens when I try to go to another part of the game, like teams, or cartman's shop, from here:
    https://i.imgur.com/C8250f2.png

    Now I can click on the screen and if I guess right it'll go somewhere, or buy something.... but nothing shows up. I've uninstalled, reinstalled, and really just don't know what else to do at this point. It's unplayable. Please. Help. Me.

    I'm playing on the most up to date version of Android 10 my actual phone is the Essential PH-1... 1 of probably 5 still in existence at this point, I don't know.

    Anyway, yeah, anything anyone can do would be appreciated.
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  2. #2
    oh, and my in game name is same as here, Cynichism
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  3. #3
    Im having a similar problem except i just get a completely black screen
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  4. #4
    Ubi-Toller's Avatar Community Manager
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    I'll pass these screenshots on to the team and see what they think. I'll also be sure to mention your device type, just in case that has something to do with this.

    Whiteymcdeath, are you seeing a black screen on each of these screens? What's your current in-game name, I can let them know about your issues as well.
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  5. #5
    Yes i get a black screen everytime i try and open packs or try loading PvP matches as well as the screens in the screen shot

    My username is whiteymcdeath420
    I use a samsung note 3
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  6. #6
    Ubi-Toller's Avatar Community Manager
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    Ok, I'll have to look into your separately then Whietymcdeath3. It sounds like it could be something different. Can you grab me any screenshots I can send to the team?

    Cynichism, I've heard back from the team about yours and it looks like it's happening because your device type is no longer supported.
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  7. #7
    Fantastic. I guess I'll see you guys again when I buy a new phone.
     1 people found this helpful
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