1. #1

    Rayman Adventures - issues loading level.

    The third level in andventure 55 doesnt load. Gives a black screen and tells me to find the trapped teensies but I can not do anything as it gives me a black screen. Please assist as I can not continue the game.
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I'm sorry to hear that you are experiencing this issue.

    Could you please confirm which platform you play the game on (iOS or Android) and what troubleshooting you have tried if any?
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  3. #3
    I have this problem too. Adventure 57 level 1 Wild East.
    Platform android 8.1.0
    And i try to change device. Move my game on bluestacks.
    it didn't solve my problem
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  4. #4
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Originally Posted by Whiskey_Zero Go to original post
    I have this problem too. Adventure 57 level 1 Wild East.
    Platform android 8.1.0
    And i try to change device. Move my game on bluestacks.
    it didn't solve my problem
    I'm sorry to hear that you are also experiencing this issue.

    Do you also get a black screen or does the game crash/freeze?
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  5. #5
    I see black screen. I took some screenshots.
    https://ibb.co/HHDZWFG

    https://ibb.co/12GBmkq

    The game not freeze. Button exit to map adventure is working, when i see black screen.
    I read reviews in play market. And i think the problem is related with level find the trapped teensies in pink area when samurai (I forgote the name of area).
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  6. #6

    Same problem here!

    I get a black screen after clicking the level and the words "choose your incrediballs and swipe to start"
    I'm on adventure 35 and on android
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  7. #7
    The same here . Please fix asap.
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  8. #8
    I have the same issue (android, same lvl) . Because of that I can't move forward with my progress. I'm just stucked... Please fix it
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  9. #9
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hello everyone,

    Thank you for your continued reports of these issues in Rayman Adventures.

    Could you please perform the appropriate troubleshooting for your platform below in the first instance, and let us know if there is any change?

    - Android

    - iOS
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  10. #10

    Estou com esse problema

    A sujestão que deram acho difícil ser o celular se todos estão passando pelo mesmo problema na mesma fase, assim como eu, se as outras árias do mapa estão normal e só crachá nessa ária do oriente com os samurais
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