[PC]My game not open | Forums

[fabiohake]

Hello
I would like a support with a problem I'm having for no honor
when I try to open the game it says (It was not possible to detect the installation of uplay. make sure uplay is installed) and I open it by uplay and I was able to play in the old days. The following is another problem that appears (untrusted system file) in system32 / uxtheme.dll

please help me
thank you

[Ubi-Ginge]

Hey Fabiohake!
Can you confirm the version of Uplay you're getting this problem with.
Do you still get the same problem after uninstalling Uplay and installing from this link?

[fabiohake]

uninstalled uplay and installed from that link and the same problem continues
this had happened to me for a long time ago with for honor and I had to wait for it to update for the game or uplay

[Ubi-Viral]

uninstalled uplay and installed from that link and the same problem continues
this had happened to me for a long time ago with for honor and I had to wait for it to update for the game or uplay

Can I ask you to also try the following please:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:


UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.

[Ubi-Viral]

uninstalled uplay and installed from that link and the same problem continues
this had happened to me for a long time ago with for honor and I had to wait for it to update for the game or uplay

Can I ask you to also try the following please:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:


UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay once more.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.