Rayman Adventure- purchase problem | Forums

[darkswin]

I bought a essencial pack in Rayman Adventures but the itens weren't added to my account.
When I bought it, the game said the purchase failed, but the price was charged.
I have a receipt to prove.
Can someone help me?

[Ubi-Ginge]

Hey darkswin!
Can you contact our Support Team directly about this, they'll be able to look deeper into this