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  1. #1

    Game keeps disconnecting at Breach ONLY

    The problem is becoming unbearable as I experience disconnection issues in the middle of Breach, for like 8 matches out of 10.

    - I DID read all the instructions re. connectivity problems.
    - I forwarded all the ports given
    - My NAT type is OPEN
    - I dont have multiple devices connected to my router, my connection is perfectly fine
    - I dont receive any signals re. packet loss or latency during the game, it just disconnects out of sudden whenever it wants, sometimes just at the end of the match, when I am about to collect the loot (during signature phase I mean)
    - I noticed the problem becomes more persistent after around 7 pm UTC. (I'm in a different time zone, not at UTC, so it's not even a high traffic issue on my ISP's side)
    - It happens ONLY during Breach, not at Dominion..

    I'm pretty new at this game but I understand this was an everlasting problem, I've seen complaints from 2018, and I believe it requires some attention, because my loss of time and efforts is UNBEARABLE!!!

    Thank you...
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,989
    Hi Kurday.Khatun!
    When you're disconnected, do you get any particular error messages/codes on screen?
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  3. #3
    I came here just to say the same....
    I was waiting 7min to find a BREACH lobby, another 3min before it starts and then it disconected minute after the begining.
    Its so ******g annoying. I have MODERATE NAT + VPN . Best part is, it just tell you "problem occured" yeah no sh*t
    So UBI fix the problem, I believe we arent the only 2 having this problem...
    Thx
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  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,989
    Hey B_A_L_D_U_R!
    Can you go through the steps found here especially the part about port forwarding, and let us know if you still get this problem after that.
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