1. #1

    Hyperpass

    I purchased the regular premium battle pass but didn’t know the hyperpass option had exclusive content. It is not advertised as such and I wanted to know if it was still possible to purchase it after the fact.
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,200
    Hey there, welcome to the forums!

    Unfortunately it is not possible to upgrade the Battle Pass from Premium to Hyper to get the exclusive cosmetics afterwards.

    We will forward your feedback on this to the development team, though!
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  3. #3

    Not Receiving Premium Status

    A few days ago I got the email from Ubisoft saying I have been gifted premium status (battle pass) for being early in the open beta but when I got on HyperScape(PS4) I didn't have it and tried to find a claim button in the home lobby and on the email but still can't how can I claim the gift?
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  4. #4
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,566
    Hi RedFlameTiger!

    Sorry to hear you do not see Premium Status. In this case, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket.

    Thanks!
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