I don't agree with 90% of what Scott says, I think he just complain for whatever defeat his game, but I agree with negativity.
What good can you say about a game that carries the same bugs for months? One where design flaw are not addressed by the staff and, when they are, there are no fixes? Just naming the obvious case of Challenge or Deranking. And what good can you say to a game where there are buffs/nerfs such as the first Call Girl and First Jesus, Human Kite, etc.. and where buffs nerfs are only made in name of economic return instead of game balance?
Have we ever seen a nerf to a card that leads sales? No, instead we just saw a buff to Sizzler that as evidenced by many is a whale card. Not saying they shouldn't think to making revenue, but that they shouldn't only think in those terms.
And the lack of updates? Too much unrewarding work I guess.. We get 1 card per month or something like that, and never a new content.
I love South Park as probably most or all people playing this game, but the game itself is very poorly managed ad really can't find any good about it.
Luckily there is Reddit where everything, or almost, can be said.
the complaints are there to improve the game, stopping people complaining is burying your head in the sand, fingers in ears, there is no problems here stuff...
and whats to disagree on complaining wise? its all valid complaints, needing 2-3 wins to undo a loss is stupid, derankers never getting banned/punished even though they are reported... speed boost bugs and yet we get it every week in chaos? just want a decent balanced and fair game where there are more then 1-2 decks and playstyles that dominate and to use a wider range of cards, instead of being forced to run x card because it costs 2 energy, which because of DAR you need to do even more thanks to the huge energy advantage mystic gains on top of DAR being a 3 cost pope, or a reset button to move a card from danger.