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  1. #1

    error Alberta-FFF0BDC0

    So i keep getting the error of Alberta-FFF0BDC0 when wanting to get online i have been on the support page and looked at doing the port forwarding but i am confused of how to to do it! what are the external ports and internal ports?



    [IMG]file:///C:/Users/benja/Desktop/bthub.png[/IMG]
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  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by PsychoMilkshake Go to original post
    So i keep getting the error of Alberta-FFF0BDC0 when wanting to get online i have been on the support page and looked at doing the port forwarding but i am confused of how to to do it! what are the external ports and internal ports?



    [IMG]file:///C:/Users/benja/Desktop/bthub.png[/IMG]
    Hey there!

    Sorry to hear you're having issues.

    We have a guide with connectivity steps and the Ports you'd need here.

    Feel free to let us know the results after trying those steps!
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  3. #3
    Hey!

    the only thing i have not done is the port forwarding i have looked into it but as you can see i have no clue what the nummbers go where for the external port or the internal ports can you help me with this please?

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  4. #4
    [IMG][/IMG]
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  5. #5
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,021
    Thanks for providing this image, while we are not directly able to assist with this, you should be able to find further information specific to your hub here.

    If you are not able to get this resolved through your internet service provider or are still experiencing this error after completing these steps, please contact us direct with an image showing your connection / network settings and we will be able to look into this further.
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