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  1. #1

    Weekly SHD requisition donations issue

    Hello,
    First I want to say that Ubisoft is a great company and the Division 2 is a great game.
    Now to the issue at hand.
    I’ve seen other post here and there about similar issues and 1 other person who had the same issue. However, they were able to fix the problem.
    The Weekly SHD donations does not allow me to donate any materials. It allowed me to donate when it reset during the start of the week but then it didn’t allow for any more materials to be donated. I have a only 100 or so components to donate for the exotic cache which I want very badly.
    I’ve tried restarting the game. I’ve tried deleting the game and reinstalling it. I’ve tried to use up all resources to have zero in the inventory, then collect the resources to donate but none of this has worked. This is the first occurrence of this issue that I have experienced. I only have 1 character and I play on XBox. I have heard that Ubisoft monitors these issue but does a poor job of fixing any bugs which worries me. Then only thing that I have done new this week was join a new clan because my old clan was completely inactive and I was invited to another. I doubt my betrayal was the root of the cause.
    Ubisoft or any other forum members, Can you please Help?!
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
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    Hello A-RONswanson, welcome to the forums!

    Thank you for bringing this to our attention! I'm so glad that you are enjoying our game and it's really sad that you encountered this issue. Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it in more detail? Many thanks and apologies for any inconvenience caused by this.

    If you have any additional questions, please let us know.
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  3. #3

    Same SHD Weekly Project issue.

    I have donated all components and when I go to donate components to control points it counts down to the officer but doesn't change the project total.
    I have 2 characters and it is doing it on both of them.
    The attached video shows the donation to the control point officer. When I exit out of that look at the upper right corner and see that the components aren't credited to the project
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  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Just to double check, can you go to the Project NPC at The White House, open the SHD weekly project by talking to the NPC, and try to donate there.
    Can you share a video showing if you're able to donate the resources or not.
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