Black screen no background and crash | Forums

[MPOWER0071]

Hi
when i launch game starts normaly to main menu then games crash no background...
i try some fixed but didnt work.

Win 10 64bit
intel xeon e5-1620 3.6ghz
R9 380 4GB STRIX
8gb ram DDR3
Game donwloaded from STEAM

[Ubi-Borealis]

Hi
when i launch game starts normaly to main menu then games crash no background...
i try some fixed but didnt work.

Win 10 64bit
intel xeon e5-1620 3.6ghz
R9 380 4GB STRIX
8gb ram DDR3
Game donwloaded from STEAM

Hello there MPOWER0071! Welcome to the forums!

I'm sorry to hear you're encountering a crash to desktop. To begin our investigation, could you try the steps from our troubleshooting article.

If the issue persists, could you please open a support case on our dedicated website, and upload an MSinfo and DxDiag. Once you've done this, could you let us know the case number so we can take a closer look? Thanks!

[MPOWER0071]

Hello there MPOWER0071! Welcome to the forums!

I'm sorry to hear you're encountering a crash to desktop. To begin our investigation, could you try the steps from our troubleshooting article.

If the issue persists, could you please open a support case on our dedicated website, and upload an MSinfo and DxDiag. Once you've done this, could you let us know the case number so we can take a closer look? Thanks!

Sorry it was my mistake i had wrong graphic driver. game now works perfect..

[Ubi-Redbeard]

Glad to hear this is resolved, MPOWER0071.