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  1. #31
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by ArtisTHorroR Go to original post
    Okay, but as i said, its continouous about year. Right there, on support. Guys just ignore me, and dont gave me any real compensation
    Hello ArtisTHorroR,

    I can see your case has been escalated to the appropriate team, sorry for the delay in a response.

    I have given this a bump back to the team to further review your case.

    An update will be added to your case when it becomes available, thank you for your patience.
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  2. #32
    Originally Posted by Ubi-TheBerry Go to original post
    Hello ArtisTHorroR,

    I can see your case has been escalated to the appropriate team, sorry for the delay in a response.

    I have given this a bump back to the team to further review your case.

    An update will be added to your case when it becomes available, thank you for your patience.
    Support keep silence until august 2020, nothing positive, i still dont get trophy.
    May be yu just add this trophy to my psn account? I've earn it about 6 times already
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  3. #33
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by ArtisTHorroR Go to original post
    Support keep silence until august 2020, nothing positive, i still dont get trophy.
    May be yu just add this trophy to my psn account? I've earn it about 6 times already
    Hello!

    I'm sorry you haven't received a reply for so long, it's clear to me this has not been handled correctly.

    I have raised this further for you and messaged the team, so we can get this looked at.

    We are unable to unlock PlayStation trophies as we have no control of player's PlayStation accounts, I'm sorry to say.

    Thank you for your time.
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