Dear Ubisoft and Ivory Tower Team
I'll get back to you because nothing happened. I have been affected by a bug in "The Crew" PS4. I cannot reach the 100% in " The Extra Mile ". I have had this problem since 2015 and I ask you to delete my online account for "The Crew" on PS4. Then I can play again from the beginning.
Please.
Best regards
ye that trophy has been long bugged, no one from support can do anything, and development on the game is long ended... so that trophy won't be fixed at all.
(I wonder when will they add a PSA pinned topic about "this particular achievement will never be fixed, so stop creating same thread every week")
If you want your account deleted in ps4, contact Ubisoft Support directly.
I also have the same problem the Extra Mile achievement/ trophy will not unlock even though I have all missions completed at platinum.
The problem is that the achievement unlock is linked to the actual game awards so if your game awards are not updating properly it is a Ubisoft problem, the game is not working as intended, not a PS or Xbox problem as the support member seems to suggest.
I also have another achievement that will not unlock because of an ingame bug, the fruit salad award / sorbet achievement will not work.
So basically it is impossible to get 100% completion of all trophies or awards ingame.
Checking my completed missions, everyone is platinum, but for some reason the ingame award system seems to think:
Awards --> Misc ---> PVE ---> Mission A ----> I Love Gold ( Earn gold on 64 missions) = 98%
Awards --> Misc ---> PVE ---> Mission B ----> Extra Mile ( Earn Platinum on all story missions) = 94%
Awards --> Misc ---> PVE ---> Mission C ----> Achilles ( Earn platinum in both Parlay and Beat Down) = 50%
So the Achilles award seems to indicate one of the two missions is bugged either Parlay or Beat Down, I have re done these two several times without getting the award to work.
So how will contacting Playstation help with these awards? The award system in the game is not working properly for a lot of people, not everyone can be bothered report these problems. The award system is an integral part of the game itself and designed by Ubisoft, not Playstation or Xbox.
Hi there Rohn180 thanks for contacting us and welcome to the forums.
The reason I asked Tomekk02 to reach out to either Sony or Microsoft support was more of a generalisation because Ubisoft are unable to unlock trophy's or achievements, for players, for any Ubisoft games. We only have the ability to unlock Ubisoft Club challenges and rewards.
As this is a known issue and the game is no longer being updated, I do not want to give any false hope that there will be a fix for this.
Some players have tried to get their saves reset, this is not something we generally do for players. My best advice would be to temporarily unlink your console account from Ubisoft via the account management page, delete all saves locally and on cloud, and then restart the game trying to get 100% for the trophy to pop.
This is not the answer that players want to hear, because they would prefer a quicker fix, as we all would. This workaround requires a great deal of effort from players to complete the game again and there is nothing to say that the completion rate issue, on the next play through, would not happen again.
There are however videos players have uploaded online of a workaround on certain video uploading sites, or a quick google search will reveal them.
Unfortunately there is no button or switch we can press that will resolve this issue immediately, I know this is very unfortunate, especially for Trophy/Achievement hunters, I just do not want to give anyone false hope that this issue will be fixed, I just wanted to offer alternative options and workarounds.
Hey rebelutu1,Originally Posted by rebelutu1 Go to original post
Thanks for reaching out and welcome to forums!
Would you be able to kindly clarify your query and also, what is the trophy that you're stuck with?
Hello
I started playing this game in 2014 when this game was released.
The game is very pleasant. I played until level 50 and I quit 5 years and a few months.
On my return this year to this game I continued without paying attention to the problem of this trophy. And unfortunately I am stuck at 98% in the achievement which consists of having all the platinum medals on each mission of the scenario mode. I made them all in platinum.
I would like to restart the game for the chance to unlock this trophy. It remains for me that he to finish the game has 100% of the trophies.