Got scammed | Forums

[Stenbern]

Is just how Ubisoft get their give away ghost coins back

[Golgo13-98]

I had gone to the store and tried to buy the new ninja mask from the bundle for 200 ghost coins but it just took my ghost coins and did not give me the mask i literraly got robbed practically. Is there anyway I can get the mask put on my account or my 200 ghost coins back.

So I was wondering if you ever got a response from Ubi about this issue. A few days ago I tried contacting them, but I couldn't even make a bloody ticket to report my lost Ghost Coins.
Let me know if you were able to resolve the problem.

[Leucos_]

I had gone to the store and tried to buy the new ninja mask from the bundle for 200 ghost coins but it just took my ghost coins and did not give me the mask i literraly got robbed practically. Is there anyway I can get the mask put on my account or my 200 ghost coins back.

this happens when you lost the connection to the ubisoft servers while you are in the shop, i had this happen to me once when i visited the shop from the games main menue and stayed there a while.

in order to avoid this issue in the future keep an eye on the lower middle portion of your screen if a " you lost connection to the ubisoft servers" type notification pops up, if it does do not buy anything, instead leave the shop, open the uplay overlay from the main menue or load into a save game to get your connection back, when the connection is back buying in the shop is save again until you loose it again. (which seems to happen regularly in the games main menue for me personally)