Got scammed | Forums

[Dqmx]

I had gone to the store and tried to buy the new ninja mask from the bundle for 200 ghost coins but it just took my ghost coins and did not give me the mask i literraly got robbed practically. Is there anyway I can get the mask put on my account or my 200 ghost coins back.

[Steven527]

I had gone to the store and tried to buy the new ninja mask from the bundle for 200 ghost coins but it just took my ghost coins and did not give me the mask i literraly got robbed practically. Is there anyway I can get the mask put on my account or my 200 ghost coins back.

Turn in a ticket. Here you'll just get responses like "you got robbed when you bought this game"

[Dqmx]

I have they haven't responded its been over 18 hours

[Wombles-_-]

Turn in a ticket. Here you'll just get responses like "you got robbed when you bought this game"

Lmao good one.

Though i'd be a hypocrite if that was my response, given the hour's played to price i payed.

[El_Cuervacho]

Didn't the Ninja Mask drop as a reward for completing Faction Mission in the Live Event?
I've got it, and God knows I didn't pay for it.

[Dqmx]

Im am not talking about the even mask Im talking about the new ninja bundle mask in the store i had bought the shirt and pants 200 ghost coins each then when I went to buy the maks it took my 200 ghost coins but never gave me the mask then I restarted my game and the mask nor the ghost coins were there so Like I said before I practically just got ******g robbed and the terrible service has still not responded.

[Golgo13-98]

I experienced the same thing, only what I bought was the newest helmet (forgot what it's called, the one that looks like a motorcycle helmet and costs 200 ghost coins). The first time around I clicked it, confirmed the purchase, and because the coin was deducted I thought the purchase was done. I went in-game, turned out it wasn't there. I thought it must've been a mistake, so I bought it again (hoping it wouldn't deduct my Ghost Coins since it was already deducted the first time), turned out, my coins were deducted for a second time as if I hadn't purchased it the first time.
Sucks..

[Steven527]

They do appear to have problems with even in game purchases in Maria's store. (see thread posts about purchases of the forest pants) I guess we can expect still more ghost coins as a gift for putting up with the lack of QA. I just got 600 for something or other but there really isn't much in their store I'd consider blowing it on. I am tired of buying cosmetics that look like crap because they can't be bothered to pay attention to details. The male version of the punk pants still has a red blotch that should have been fixed the day after it was reported. That is the whole point of this being an online only game from an end user perspective. There simply is no excuse for it taking this long to fix an obvious error on something that has no implications for anything else in game.

[Dqmx]

finnaly someone who undestands

[Megalodon26]

I have they haven't responded its been over 18 hours

It's the weekend. I would wait until Tuesday or Wednesday to start complaining about Ubi support, not responding.